megha's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how megha collects, stores, and protects your information.
This privacy policy was last updated in January 2026. Continued use of the site means you have fully accepted this policy.
1 Introduction and Scope
megha ("we", "our", "platform") provides a trusted online betting and casino service for users in Bangladesh. We believe that protecting the privacy of your personal information is one of our core responsibilities. This privacy policy ("policy") explains how megha collects your personal information, the purposes for which it is used, who it may be shared with, and what measures are taken to keep your information secure.
This policy applies to the website https://megha.cam and all its associated services. When you open an account on megha, use our services, or contact us, you are considered to have fully accepted the terms of this privacy policy.
Important: This service is only for individuals aged 21 or older. megha does not knowingly collect information from minors.
2 What Information We Collect
megha may collect the following types of information from you:
Personal Identification Information
- Full name
- Date of birth
- National ID or passport number (for identity verification)
- Email address
- Residential address
Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Deposit and withdrawal history
- Transaction amount and timing
- Documents related to payment verification
Technical and Usage Information
- IP address and device identifier
- Browser type and operating system
- Time and duration of site visits
- Cookies and tracking tokens
- Login history and session information
Gaming Activity Information
- Type and history of games played
- Bet amount and results
- Bonus usage details
- Account balance change logs
3 Purpose of Using Information
megha uses your information for the following legitimate purposes:
3.1 Service Operation and Improvement
Your information is used to keep your account active, process transactions, provide gaming services, and resolve technical issues. Usage patterns are also analyzed to improve the site experience.
3.2 Identity Verification (KYC)
To ensure financial security and prevent fraudulent activity, megha conducts identity verification where necessary. This is essential to keep your account and deposited funds secure.
3.3 Communication and Support
Your information is used to contact you about important account-related matters, respond to your requests, and provide 24/7 live chat support.
3.4 Ensuring Responsible Gambling
Your gaming activity is monitored to detect unusual behavior, and support is provided where needed to help you play responsibly. For more details, see our Responsible Gaming page.
3.5 Fulfilling Legal Obligations
Relevant information may be provided in response to legal investigations, court orders, or requests from regulatory authorities.
4 Cookies and Tracking Technologies
The megha website uses cookies and similar technologies. Cookies are small data files stored on your device that improve your browsing experience.
Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and core site operations. They cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences, language settings, and personalized experience. They remain active for your convenience.
Analytics Cookies
These cookies are used to analyze site traffic, usage patterns, and performance, which helps improve the service.
You can control or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some important site features to stop working.
5 Information Sharing and Disclosure
megha does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment Providers: The minimum information necessary to process transactions via bKash, Nagad, Rocket, and Upay is shared with these payment service providers.
- Technology Partners: Relevant information may be shared with trusted technology providers who assist with site operations, security verification, and fraud prevention. They are contractually bound to comply with our privacy policy.
- Legal Authorities: Information may be provided in response to court orders, lawful requests from law enforcement agencies, or legal obligations.
- Business Changes: In the event of a change in megha's ownership or management, the successor entity will handle your information in accordance with the same privacy policy.
- With Your Consent: With your explicit permission, information may be shared for purposes other than those described in this policy.
megha never sells or transfers your full identity information or financial details to marketing companies or third-party advertisers.
6 Data Security Measures
megha applies industry-standard security technologies and practices to keep your information secure:
SSL Encryption
All data transmission on the site is protected by SSL/TLS encryption, which prevents third-party access.
Firewall Protection
Advanced firewalls and intrusion detection systems prevent unauthorized access.
Continuous Monitoring
Server and network activity is monitored 24 hours a day to quickly detect any suspicious activity.
Access Control
Only authorized staff can access the necessary information. Data access is logged and regularly audited.
While we make every effort to protect your information, 100% security on the internet cannot be guaranteed. You are therefore advised to keep your password private and always log out after using your account on an unfamiliar device.
7 Data Retention Period
megha retains your information for as long as necessary to provide the service. Specific retention periods are as follows:
- Account Information: For the duration the account is active and for a minimum of five years after account closure (as required by legal obligations).
- Financial Transaction Records: For a minimum of seven years from the date of the transaction, in accordance with financial regulatory requirements.
- Communication Records: Support or complaint-related communications are retained for up to two years after resolution.
- Technical Logs: From six months to one year for security analysis purposes.
- Marketing Preferences: Until you withdraw your consent.
Once the set retention period has passed, your information is securely deleted or anonymized in a way that makes it no longer possible to identify you.
8 Your Rights
You have the following rights regarding your personal information:
Right to Access
You can request to view any information megha holds about you. Submit this request through the support team.
Right to Rectification
If any of your information is incorrect, you can request a correction. Provide the accurate information and we will update it promptly.
Right to Erasure
In certain circumstances, you can request that your information be deleted. However, some information may be required to be retained due to legal obligations.
Right to Restrict Processing
You can request to limit the processing of your information or opt out of marketing communications.
To exercise the above rights, contact our support team via live chat or email. We will generally respond to your request within 30 business days.
9 Third-Party Services and Links
Games on the megha platform are provided by various international game developers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft. These providers operate under their own privacy policies.
The minimum information necessary to manage technical operations during a game session may be shared with these providers. However, megha does not share your financial or complete personal information with them.
You are advised to read the privacy policy of any third-party service before using it. megha is not responsible for the privacy practices of third parties.
10 Protection of Minors
megha's services are exclusively for individuals aged 21 or older. We do not knowingly collect any personal information from minors (under 21) or allow them to register an account.
Age is verified during registration and confirmed through the identity verification process. If we discover that a minor has opened an account, we will immediately close that account and delete the collected information.
If you become aware that a minor has opened an account on megha, please notify our support team.
11 Policy Changes and Updates
megha may update this privacy policy from time to time. If changes are made, you will be notified in the following ways:
- The "Last Updated" date on this page will be changed.
- For significant changes, a notification may be sent to your registered email.
- After a change, you may be asked to accept the new policy when you log in to the site.
Continued use of the site after any changes means you have accepted the updated policy. We therefore recommend visiting this page regularly.
12 Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us:
Privacy Contact
Live Chat: 24/7 live chat support on the site (in Bengali)
Email: [email protected]
Response Time: Generally within 30 business days (BST)
We may require some identifying information to verify your request. This ensures that we only provide information to the correct person.
Related Pages
Learn more about our other policies and terms: